ClintonHammond
Guest
I can't say it often enough... and here's the latest example...
For no apparent reason, my printer (Epson CX4600 All-In-One) just upped and stopped printing... Not an uncommon occurrence here (But that gremlin is the subject of a different post) so I did what I knew to do to try to restore functionality, to no avail...
So, hit the phone to talk to someone... Was pleasant with her... joked with her... had her giggling all through the half hour or so call... She had me try two or 3 things that hadn't occurred to me.... Then the dreaded question... "How long have you had this printer?" I knew then I was f**ked and not in the good way...
"Ummm... lemme think", I kinda stammered, ".... We got it just before the wedding last year.... so we mighta got it in August or September."
"You don't happen to have the receipt do you?"... again... my heart sank... I could feel it somewhere behind my belt-buckle... and it was heading south
"Ya know... I'm honestly surprised it's not inside the front cover of the owners manual.... I mighta lost it in the wedding shuffle."
"oh.... Ummm... well...", and I prepared myself to live in a printerless house...
"Let's just pretend it's still under warranty, and I'll ship you out a new one."
I felt like I'd been slapped with a large cold fish... "Really??", in my best imitation of a pubescent boy... "DO I need to pay shipping or anything?"
"Oh no no no... never mind that... Lemme get your address off you and we'll have that delivered in 5-7 business days"
That was Friday... Today my new Epson CX4800 All-In-One arrived... and my old 4600, I can toss off a 5 story building or something....
,-)
For no apparent reason, my printer (Epson CX4600 All-In-One) just upped and stopped printing... Not an uncommon occurrence here (But that gremlin is the subject of a different post) so I did what I knew to do to try to restore functionality, to no avail...
So, hit the phone to talk to someone... Was pleasant with her... joked with her... had her giggling all through the half hour or so call... She had me try two or 3 things that hadn't occurred to me.... Then the dreaded question... "How long have you had this printer?" I knew then I was f**ked and not in the good way...
"Ummm... lemme think", I kinda stammered, ".... We got it just before the wedding last year.... so we mighta got it in August or September."
"You don't happen to have the receipt do you?"... again... my heart sank... I could feel it somewhere behind my belt-buckle... and it was heading south
"Ya know... I'm honestly surprised it's not inside the front cover of the owners manual.... I mighta lost it in the wedding shuffle."
"oh.... Ummm... well...", and I prepared myself to live in a printerless house...
"Let's just pretend it's still under warranty, and I'll ship you out a new one."
I felt like I'd been slapped with a large cold fish... "Really??", in my best imitation of a pubescent boy... "DO I need to pay shipping or anything?"
"Oh no no no... never mind that... Lemme get your address off you and we'll have that delivered in 5-7 business days"
That was Friday... Today my new Epson CX4800 All-In-One arrived... and my old 4600, I can toss off a 5 story building or something....
,-)
